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To be our member or VIP member, please fill out your information in detail.
After successful registration, the member will pass the approval within 24 hours, for example, during the holidays, the approval time will be postponed.
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We have a professional and satisfactory sales service team. Before purchase the pre-sales service personnel can provide the customers with customized solutions. After purchase, all-round and high-quality support services will be provided by the after-sales service personnel. We also keep systematic checking and maintenance to the products on a regular basis, so that the performance and quality of the products can be always in the good condition.


After-sales service flow

Step 1 - To understand the machine malfunction

After the machine breaks down, the machine should be stopped and kept on site. Then call the after-sales service personnel and describe the situation of breakdown in details.

Step 2 - How to contact

1. Contact with the after-sales service personnel straightly.

2. Or dial the service hotline: 400-889-8833.

Step 3 - On-site inspection of machine

The company will arrange professional service personnel to the customer’s site to check and repair the machine.

Step 4 - Services completed

When faults remove, the machine will be in normal working condition after debugging.


客戶問題處理流程.jpg

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粵公網(wǎng)安備 44070302000690號

400-889-8833

Sale@kejiegroup.com